Why should I join LMGroup ?

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Ask yourself......Doesn't it make sense to learn a business from a business that is already successful within that business? This is kind of a "NO BRAINER" when you think of it that way...Right?

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If you want to fully understand the Arise business model before creating your own business and/or becoming an individual sole proprietor then it is important to join  LMGroup llc as an Agent of our Existing Virtual Call Center. Join the team that will always have your best interest at heart in every situation. We will provide you with all of the necessary information to become successful working within the Arise Network. We will provide you with honest answers to your questions, and you will be treated with the highest level of integrity and professionalism.

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Where is LMGroup located?

We are currently growing our business to better serve you. We are located in statesville, NC (Corporate Office), 

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What is a Client Support Professional?

This is just another term for Agent, Customer Service Agent, Call Center Agent or Customer Service Representative.

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How many hours can I work per week?
You are able to work as many hours as you like. Usually, clients require a minimum of 15 hours per week, including the minimum required weekend hours (if applicable) per your selected client. This requirement will vary based upon the need of the client selected, and every client does not require you to work on the weekend. 

 

Am I required to work for a specific client?

LMGroup llc will provide you information after completing the registration process. You are in full control of your work schedule as well as S & E Group will assist you with selecting the best client that suits your needs. 

 

Can I work for more than one client?

Yes, you can work for more than one client, but you will be required to meet the minimum service hours and performance metrics established by your selected clients.

 

How much can I make per hour?
You can make between $9.00 to $18.00 per hour plus bonuses and incentives, depending upon the client and your performance. Some Client Support Professionals (CSP's) or Call Center Agents may decide to service more than one client to further maximize their earning potential. This is a personal decision, but it is possible as long as the CSP or Call Center Agent is able to meet the goals/expectations (metrics) provided by the client(s). LMGroup  is here to help you make an informed decision on which client will provide you exactly what you are seeking. If you are interested in knowing the specific pay rate for each client then you will need to complete the Lassiter Management Group infromation Form 

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Can I work anywhere in the US?

No, LMGroup does not currently support California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin at this time. 

 

When can I start working?
Once you complete your client certification and all required assessments, you can begin working immediately.

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How soon can I start earning an income?

This really depends upon you and how quickly you select a client program. It will depend upon the length of the certification. Most certification courses are between 2 to 6 weeks in length.

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What will I need for client certification?
You will need a VOIP (Voice Over Internet Protocol) headset (USB for certification), computer and internet. Certification is conducted within a live virtual setting. Your selected client will provide all the necessary materials. Client certifications are usually 2 to 4 hours per day unpaid. You are able to select from several certification schedules. Client certification classes are held from Monday through Friday only. You cannot miss any days of client certification.

 

What other equipment will I need to service the client?

You will need another VOIP headset (Hard-wired for servicing the client), a desktop or laptop computer, and a landline phone. 

 

Where can I purchase the necessary equipment to work from home?

Amazon.com or ebay

 

How long do I have to complete the Arise Registration Process? 

You have a total of 3 days to complete the registration process in 4 easy steps, including; Submit General Information, Sign the Non-Disclosure Agreements, Submit Call Center Information and Selecting A Servicing Opportunity. The Arise Registration Process is a very simple process so you must be committed, dedicated and ready to start working. (Note: The background check process will be completed after you select a client, but before you are able to fully enroll in the client program.)

 

What is the process if I am a CSP, and I want to create my own IBO?

LMGroup core values are built on the foundation of ensuring the success of our CSP's. This value or promise includes the CSP that has completed the term of the LMGroup agreement and has an interest in creating their own IBO. LMGroup fully understands that we are not only measured by our success, but also the success of our team members that decide to create their own businesses. While working with LMGroup you will learn the proper way to work with Arise Virtual Solutions, and we will continue to mentor and assist you in creating your own IBO. Creating your own IBO is something that you can discuss openly withLMGroup, once you join our team, as this is a normal part of our internal process. It is important to discuss creating your own IBO withLMGroup before moving forward so we can share our knowledge and experience of working with the Arise Virtual Solutions' work from home business model. 

 

Is LMGroup a temporary staffing agency?
No, we offer full and part-time opportunities all throughout the year.

 

Does LMGroup offer health insurance?
Currently, we do not offer health insurance to our independent contractors at this time.

 

Can I work for LMGroup without a Social Security Number?

No, you must have a Social Security Number or a valid Tax ID Number for the background check.

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Is there an identity verification process?

Yes, Arise will require you to complete an Affidavit of Identification. This Affidavit must be signed and notarized by a Public Notary. You will also be required to submit your State ID or Driver's License with this Affidavit to prove your identity. You may also be required to complete an identity verification entry process as well.

 

What are the details concerning the background check?

Arise does not partner with any Client Support Professionals having been convicted, pled guilty or pled no contest to any felony, or certain misdemeanor charges, including but not limited to theft, fraud, drugs, violence or other similar violations. The background check will include a "consumer report" and/or an "investigative consumer report" which may include information about your character, general reputation, personal characteristics, and/or mode of living. These reports may contain information regarding your criminal history, social security verification, motor vehicle records ("driving records") or other background checks. In addition, certain Arise clients require background checks in order to access their systems and interact with their customers. 

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Will I be required to take a drug screen?

You are not required to take a drug screen as not all Arise client programs require you to take a drug screen. You will have prior knowledge before client selection of which clients include a drug screen.

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What is the age requirement to be able to work with S & E Group?

You must be at least 18 years of age. 

 

Can I move to a different state and still work with LMGroup?
Yes, as long your working environment meets the standard requirements. Again, we do not support California, Connecticut, Maryland, Massachusetts, New York, Oregon and Wisconsin at this time.